Thanks for shopping at Vicitra.

If you are not entirely satisfied with your purchase, we are here to help.


You have 10 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be usused and in the same condition that you received it.Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.


Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your bank account(or original method of payment). You will receive your amount with certain amount of days.

Contact Us

If you still have any question on how to return your item please feel free to contact us